Airport Info

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Alicante Car Hire Instructions - (0034) 604 259 262

Collecting your car

When leaving arrivals, go up one level, cross over the foot bridge towards the public car park, our staff wearing BLUE uniform with FLAMENCA CARS written on their front and back will meet you next to the ticket machine across the glass footbridge.

Please call us on 0034 604 259 262 once you reach security (if you do not have baggage) or at the baggage reclaim if you have luggage to advise our staff that you have arrived.

This will be their signal to drive your car to the car park. They do this last minute for you to avoid any extra airport parking duties to pay.
If on the very rare occasion they are not waiting for you, they won't be far away, so please wait next to the ticket machine for them.

 

On return of your car

Please call us on 0034 604 259 262 when you are 10 minutes away to inform us you are approaching the airport. This gives us 10 minutes notice to head up to the car park to ensure our staff in BLUE (FLAMENCA CARS) are waiting for you when you return.
Please follow the signs for the PUBLIC CAR PARK, this is the first car park on your left as you drive down the ramp. As you enter the car park, please go to the barrier on your FAR RIGHT, take a ticket and drive up to LEVEL 5 Zone B, where you collected your car, our staff wearing a BLUE uniform with FLAMENCA CARS written on it will be waiting to take the car from you. 

While you unload your luggage from the car our staff will check the fuel gauge to ensure the car is returned as received.

After the fuel has been checked you will be able to make your way to departures.

Please contact 0034 604 259 262 if you are running earlier or later than your original stated drop of time.

Please return the car in a reasonable condition or the hirer will be charged for a full valet clean from 50€ depending on condition and extent

Please remember that you are required to refuel your vehicle and return as received. Faliure to do so will result in a charge of the cost of refuelling plus an administration fee of 30€ 


 

Murcia Car Hire Instructions - 0034 613 902 832 / 0034 603 394 790

Collecting your car

Our staff will be waiting for you next to the ticket machine and they will be wearing BLUE uniform with FLAMENCA CARS written on their front and back. Our staff will then show you to your car and talk you through both your car and your rental so please also have your driver’s licence ready for us.

 

On return of your car

Please remember to return your car at the times you stated on your booking, if you happen to be running late or early please just give us a call and let us know 

0034 613 902 832 / 0034 603 394 790 or you will incur a 30€ fee for returning at the incorrect time.

You will need to follow the signs for the public car park, once inside the car park you will need to park your car in Zone B. If you are unable to see our staff member please call us on the Murcia telephone number that is located above and on your keyring.

While you unload your luggage from the car our staff will check the fuel gauge to ensure the car is returned as received.

After the fuel has been checked you will be able to make your way into the Airport to check-in and make your way into the departures lounge. 

Please return the car in a reasonable condition or the hirer will be charged for a full valet clean from 50€ depending on condition and extent

Please remember that you are required to refuel your vehicle and return as received. Faliure to do so will result in a charge of the cost of refuelling plus an administration fee of 30€ 

 

 

What customers say about us on reviewcentre

“Excellent service and process”

Written on: 19-04-2019 by EamonnD

Finally a car hire firm that understand what the traveller wants, when a car is required. Met at their airport-no queueing, simple process. No need to worry about hidden extras etc when you return the car. Great clean cars. Will use again definitely… Read Full Review

“Car hire that goes that extra mile ”

Written on: 01-01-2018 by 82Ramos

When you want a service with lots of help at hand ,No Hidden costs ,Staff that care .Help at the end of line . Choose Flamenca cars for peace of mind . Only thing was mmm giving the car back I had to come home… Read Full Review

“Just great”

Written on: 08-02-2018 by garywilkinson

If you are reading this and wondering who to rent a car from, forget the others and just use these guys (you will regret using others i promise you) Very well organised, genuine and put the others to shame. After a very bad experience with Firefly (i had to cancel my credit card to stop Firefly helping themselves to even more money) i really didn’t know who to trust. A friend who lives in Los Alcazares suggested i try Flamenca Cars so tentatively i did. All i can say is fantastic service, you… Read Full Review

“Hassle free car hire”

Written on: 28-01-2018 by Lakeqb148

what a breath of fresh air... Having young children, we always prepare ourselves for the nightmare of collecting hire cars at Alicante, we couldn’t have asked for a better service with Flamenca Cars. The price we were quoted was the actual price, inclusive of insurance and child seat. Such a change from the usual hidden extras. No messing about when we arrived, contacted the number at baggage claim and the car was waiting for us. Exactly the same high standard of service when we… Read Full Review

“We wouldn’t use anybody else”

Written on: 30-12-2017 by raywalsh

We have flown to Murcia for our holidays for many years and hirred a car each time. We had mixed results over the years with other suppliers, from total rip with upsales by staff at collection point to being ripped off after our return, with claims for damage that never happened. This year we decided to give Flamenca a go, they were excellent, very nice guy met us with the car, no delays, no attempt at ripping us off with their upsales, price was exactly as quoted and pre payed for. Car… Read Full Review

“Great service”

Written on: 28-01-2018 by GordonDale

A breath of fresh Air in the ques and rip off culture in Spanish Car hire will defiantly use again… Read Full Review

“Fantastic in the the time of disaster. ”

Written on: 29-09-2019 by Raine999

This company is FANTASTIC having read some of the dreadful reviews of the other companies at Corvera airport I cancelled a booking I had made and trusted the positive reviews that Flamenca cars had. It cost more than the previous booking but my goodness it was worth it. Apart from tyres all insurance is included in the price, no add ons at the airport. Flamenca representative was waiting and we were out of the airport 5 minutes later in our SEAT car, all was well until the last day of our visit… Read Full Review

“GRATITUDE ”

Written on: 26-09-2018 by Archer178

Before hiring a car in Spain. We undertook quite an amount of research. Resultant in which through their website we asked Flamecacars SL a number of questions. Their extremely timely responses, were helpful informative and offered advice to resolve any issues we had. Given their patience and responses. We are of the opinion, that they are indeed a company with such an excellence and honesty, is whom we what to hire a vehicle from… Read Full Review

“Brilliant service no messing”

Written on: 21-10-2019 by GuidoK52

Highly recommended. So easy to useet staff in concourse and was on the road in less than 10 mins. All very straightforward with absolutely no hidden extras. The car we had was a full spec Citroen C4 with 95k but felt like a brand new car (with less dents and scratches than a 1k Nissan Micra I had in the summer from Hertz). Great staff. So easy to use and return unlike the garbage you have to endure from other "reputable" hire car companies that try and rinse you for every penny. Give these guys… Read Full Review

“Fantastic meet and greet Alicante Airport ”

Written on: 11-03-2018 by JohnC1970

Nice company, the price you see is the price you pay. The meet and greet at Alicante Airport was very easy. Not the cheapest but you do pay for service. Will use you guys again. Easy online booking. The car I ordered was the car I was given… Read Full Review